Last Updated: 17 November 2025
1. Introduction
Welcome to JD Nova. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.jdnovaza.co.za and make a purchase.
By using our site, you consent to the practices described in this policy.
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect include:
- Personal Identifiers: When you place an order, we collect your name, shipping address, email address, and phone number.
- Payment Information: We collect payment details through our secure payment gateway. Please note that we do not store your full credit card or EFT banking details on our servers.
- Technical Information: Automatically, we may collect your IP address, browser type, and information about your interaction with our site (cookies) to improve your browsing experience.
- Communication Data: If you contact us via email or WhatsApp, we collect the content of those communications.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
- To Communicate With You: To respond to your inquiries and provide customer support.
- For Legal Compliance: To comply with applicable laws and regulations.
- For Marketing (with your consent): If you opt-in, we may send you emails about new products, special offers, and other updates.
4. Sharing Your Information
We respect your privacy. We do not sell or rent your personal information to third parties. We only share your data with trusted third parties to help us operate our website and conduct our business, under strict confidentiality agreements:
- Service Providers: Such as courier companies (Paxi, Pudo) to deliver your orders and our email marketing platform (if used).
- Legal Obligations: If required by law, such as to comply with a subpoena or similar legal process.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate information.
- Opt-out: Unsubscribe from our marketing communications at any time by using the link in our emails or by contacting us directly.
- Deletion: Request that we delete your personal information, subject to certain legal obligations we may have.
To exercise any of these rights, please contact us at admin@jdnovaza.co.za.
7. Cookies
Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: admin@jdnovaza.co.za
- Phone/WhatsApp: 081 726 3401