Returns & Exchange Policy

Last Updated: 17 November 2025

At JD Nova, we are committed to your satisfaction. However, due to the nature of our products, we have a strict no-refund policy. Please read our exchange policy below.

All Sales Are Final.
JD Nova has a strict no returns, no refunds, and no exchanges policy on all jewellery items. This includes, but is not limited to, a change of mind, items that have been worn, or items that have been damaged after delivery.

We ensure all items are accurately described and photographed. By completing your purchase, you acknowledge and accept this policy.

Need help?

Contact us at admin@jdnovaza.co.za for questions related to returns and exchange policy.